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FAQ

The Virtual Brew - Step-by-Step Guide

SIGN UP

How to Register on The Virtual Brew

Go to the Registration Page

πŸ”— Navigate to virtualbrew.com/auth/register

Fill in Your Basic Information


  • First Name & Last Name – Enter your real name.

  • Display Name – Your public-facing name (like an Instagram handle). Can be changed anytime.

  • Username – Used for logging in (permanent).

  • Email Address – Used for login & correspondence.

Enter Your Personal Details

  • Date of Birth – Select from the calendar pop-up.

  • Country – Choose your location.

  • Sex – Select from Male, Female, or Non-Binary.

Set Your Password

  • Create a secure password & confirm it.

  • Passwords can be changed later in account settings.

Complete Registration

βœ… Click "Create Account" to submit your details.
πŸ“© You'll receive a verification email – click the link to verify.

Once verified, you're officially signed up and ready to explore The Virtual Brew!


LOG IN

How to Log In to The Virtual Brew

Go to the Login Page

πŸ”— Navigate to virtualbrew.com/auth/login

Enter Your Credentials

  • Use either your Email Address or Username.

  • Enter your Password.

Recover Your Password (If Needed)

πŸ”Ή Click "Forgot Password?"
πŸ”Ή Follow the instructions to reset your password via email.

Log In and Access the Platform

βœ… Click "Log In" – You’ll be taken directly into The Virtual Brew.


SUBSCRIBING

Virtual Brew Subscription Plans

After logging in, you’ll be directed to the Subscription Selection Page.

Available Plans

1️⃣ Founders 5 Plan ($5/year) (Limited Time Offer)

  • Locked-in rate of $5 per year as long as you remain a member.

  • Full access to all features.

2️⃣ Monthly Plan ($5/month)

  • Default plan after Founders 5 expires.

  • $5 per month for full platform functionality for 30 days.

3️⃣ Annual Plan ($50/month)

  • $50 per year for full platform functionality for 365 days. 10% savings!

Confirming Your Subscription & Payment

βœ” Select Your Plan – Click "Select This Package" next to your plan.
βœ” Confirm Subscription – Click "Confirm Subscription" to proceed.
βœ” Secure Payment Processing – Redirected to CC Bill (secure processor).
βœ” Complete Payment – Enter details, confirm, & receive a confirmation email.
βœ” Enjoy Full Access – Membership is activated immediately and can use all platform features.

Important Notes About Payment Processing

CC Bill is a safe and secure payment processor, but certain factors may cause your payment to be flagged or declined for security reasons. Many of these can be resolved by contacting CCBill directly, identifying the issue, and resubmitting the payment form correctly. However in some cases CCBill may not be able to resolve the issue, the payment won't be completed, and you will be prevented from signing up for a subscription at that time. These include:

  1. Multiple Payment Submissions

    • If you attempt to submit payment multiple times in a short period, it may trigger fraud protection and block the transaction.

  2. Mismatched VPN and Credit Card Location

    • If you're using a VPN, and the location does not match the billing address of your credit card, CC Bill may flag the transaction as suspicious.

    • If possible, disable your VPN before making the purchase.

  3. Incorrect Billing Information

    • Ensure that your billing address, zip code, and card details match what your bank has on file.

  4. Bank Restrictions

    • Some banks automatically block online subscriptions or transactions with certain processors.

    • If your payment is declined, contact your bank to authorize the transaction.


CANCELLATION

How to Cancel Your Membership

If you decide to cancel your membership, you can do so easily and directly within your Virtual Brew account settings.

  1. Log in to Your Account

  2. Go to Subscription Settings

    • Click Profile Icon β†’ Edit Profile β†’ Membership Plan

  3. Cancel Your Subscription

    • Click "Cancel Subscription" & confirm.

  4. Receive Confirmation

    • You'll receive an email confirmation upon cancellation.

Important Notes About Cancellation

  • Access remains until the end of the billing period.

  • No refunds for partial months or unused time.

  • Re-subscribing may not include previous special pricing.


ACCOUNT SETTINGS

Managing Your Account Settings

  1. Click Profile Icon (Top-Right Corner)

  2. Access the Drop-Down Menu with Account Options

Breakdown of Account Features

βœ” Edit Profile – Update your display name, bio, and profile picture.
βœ” My Profile – View your posts and account details.
βœ” Blacklist – Block or unblock users.
βœ” Violations Reported – See reported content history.
βœ” My Follows – View who you follow & who follows you.
βœ” My Friends – Manage & interact with friends.
βœ” My Feeds – Create & manage text, photo, and video feeds.
βœ” Subscriptions – View payment history & renewals.
βœ” Contact Administrator – Report issues or send feedback.
βœ” Sign Out – Log out securely.


CUSTOMIZING YOUR PROFILE

How to Access Your Profile Settings

  1. Log in to Your Account at virtualbrew.com.

  2. Click on Your Profile Icon (top-right corner).

  3. Select β€œEdit Your Profile” from the drop-down menu.


Customizing Your Profile (Top to Bottom)

1. Cover Photo

πŸ“· Upload a custom cover image to personalize your profile.

2. Profile Picture

πŸ–Ό Click on the camera icon to update your main profile photo.

3. Name & Display Name

  • First & Last Name – You can update these anytime.

  • Display Name – Your public-facing name, which can be changed anytime.

  • Username & Email – Not editable (grayed out) since they are used for login.

4. Gender & Bio (Where the Magic Happens!)

  • Gender – Select from available options.

  • Bio –

    • Share your interests, skills, work, location, or whatever you want to be public to other users.

    • This section makes you more discoverable to other users.

5. Location Details (Optional)

πŸ“ Country, State, City, Address – Choose to share as much or as little as you're comfortable with.

6. Communication Preferences

βœ” Enable or disable:

  • Text Communication

  • Audio Communication

  • Video Communication
    βœ” Simply check or uncheck these options based on your preference.

7. Profile Introduction Video (Optional)

πŸŽ₯ Upload a short intro video that plays when users visit your profile.
Steps:

  1. Record and upload a video via the upload icon.

  2. Check the "Activate Video" box to make it visible.

  3. If you want to remove it later, simply uncheck the box.

8. Save Changes

βœ… Click "Save" to ensure all updates are applied to your profile.


CREATING & MANAGING FEEDS

How to Post on Your Feed

  1. Go to My Feeds – Profile Icon β†’ "My Feeds"

  2. Click "New Feed" (Top-Right Corner)

  3. Choose Post Type:

    • Photo Feed – Upload & add a description.

    • Video Feed – Share a video with text.

    • Text Feed – Post without media.

  4. Add Optional Features:

    • Polls – Ask questions & add options.

    • Thumbnails – Upload a cover image.

  5. Click "Post" – Your content is now live!

Ways Users Can Interact with Your Posts

  1. Like a Post

    • Users can like your post to show appreciation or agreement.

    • The total number of likes will be displayed below your post.

  2. Comment on a Post

    • Users can leave comments to engage in conversation.

    • You can reply to comments to continue the discussion.

  3. Flag or Report a Post

    • If a post violates community guidelines or is inappropriate, users can flag it.

    • The Virtual Brew team will review flagged content and take action if necessary.


SEARCHING & CONNECTING WITH MEMBERS

How to Search for Members

  1. Click "Members" (Top-Left Corner)

  2. Use Search Features:

    • Keyword Search – Find and filter users by any keyword.

    • Sort By – Popularity, newest, oldest.

    • Online Now – Filter for currently active users.

    • Country or Gender Filters – Narrow results further.

Viewing a Member’s Profile

When you click on a member’s profile, you’ll be taken to their personal page where you can see:

  • Their bio (background, interests, and any info they’ve shared).

  • Their feeds (posts they’ve made on the platform).

  • Options to interact with them.

How to Interact with Members

βœ” Follow – See their posts in your feed.
βœ” Send Friend Requests – Required for messaging & calls.
βœ” Messaging & Calls – Unlock after friend request approval.
βœ” Share Profiles – Copy & send profile URLs.

Note: The Bell Icon πŸ”” at the top of the platform provides notifications for when someone follows you, accepts your friend request, or are friend requesting you.


MESSAGING & CALLING FEATURES

How to Send a Text Message

πŸ’¬ Must be Friends β†’ Go to Profile β†’ Click "Message"

Note: The Chat IconπŸ’¬ at the top of the platform will notify you when there is a message. You can also access messenger by clicking on that icon.

How to Make an Audio Call

πŸ“ž Must be Friends and Online β†’ Go to Profile β†’ Click "Audio Call"
βœ” Click "Request Audio Call" β†’ Recipient receives a notification.
βœ” Accept call β†’ Start voice chat.

How to Make a Video Call

πŸŽ₯ Must be Friends and Online β†’ Go to Profile β†’ Click "Video Call"
βœ” Click "Start Streaming" β†’ Recipient receives notification.
βœ” Accept call β†’ Start face-to-face chat.
βœ” Browser Check – Ensure microphone & webcam are enabled.

Note: The Two Person + Icon πŸ‘₯ at the top of the platform will notify you when a friend is requesting an audio or video call. 

Ending Calls

Click "Stop Streaming" or "X" to exit.


SUPPORT & FEEDBACK

If you need technical help, want to report bugs, or provide feedback, here’s how:

1. Contact Administrator via The Platform

  • Go to Account Settings β†’ Scroll down to "Contact Administrator"

  • Fill in Name, Email, Message & Click "Send"

  • Response Time: 24-48 hours.

2. Email Support Directly

πŸ“© support@thevirtualbrew.com


WELCOME TO THE VIRTUAL BREW!

We hope you find supportive, decluttered, and positive conversations here. Enjoy your experience! β˜•πŸŽ‰